樟宜機場T4航站樓，新加坡

建筑和室內方案設計：貝諾建筑設計公司

Concept Design Architect and Interior Designer: Benoy Limited

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1 L1層出發主入口車行道/Level 1 departure car drop off

2 L1層出發主入口公交車泊車入口/Level 1 departure bus drop-off entrance

至2013 年，樟宜機場原有3 座航站樓和1 座廉價航站樓，旅客數量包達到每年5370 萬人次。樟宜機場集團（CAG）決定再新建一座航站樓來取代已有的廉價航站樓，以滿足未來的旅客需求。

樟宜機場集團旨在將T4 航站樓打造成一座符合機場發展愿景與理念、面向未來的體驗勝地。而在運營層面，CAG 希望這座年均吞吐能力可達1600 萬人次的大型現代化機場航站樓能夠帶來卓越的經濟效益，且與此同時，“活力雋永，妙趣橫生，精彩紛呈”，這一切的高品質追求源于樟宜的不變理念——提供熱情周到的服務、舒適貼心的感受和多姿多彩的體驗，最重要的是，創造令人愉悅的顧客體驗。

經過一番嚴格遴選，2012 年，樟宜機場委托貝諾承擔T4 航站樓建筑和室內設計的方案設計。作為整個項目團隊的一部分，貝諾與SAA（負責建筑與合同管理）、Aecom（負責結構工程）、Beca（負責MEP 機電暖通和IT 工程科技）、Ignesis（負責消防工程）、Lichtvision（負責照明設計）和ICN（負責景觀設計）聯合完成了這項宏大的工程。

2012-2014 年，T4 航站樓項目團隊完成了概念方案、建筑及工程設計，并于2014 年初開始動工，于2016 年12 月16 日竣工，最終工程造價12.8 億新加坡元（10.3 億美元），并已于2017 年10 月31日正式向公眾開放。

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喚起身臨其境的歸屬感

樟宜機場T4 航站樓總建筑面積225,000m2，通過一個光彩耀目的多層娛樂綜合體“星耀樟宜”與機場的其他主要航站樓相連。星耀樟宜和T4 航站樓均融入了豐富的生態元素；例如星耀樟宜擁有一片栩栩如生的熱帶雨林和星空花園，而T4 航站樓內則栽種了50 多萬株室內綠植和樹木。

設計團隊希望借助這一綠意盎然的設計將航站樓與新加坡郁郁蔥蔥的園林景觀聯系起來，實現CAG 的一大設計目標：喚起一種身臨其境的歸屬感。因此，在概念設計時，設計團隊充分考慮了當地的風土人情。例如，在航站樓建筑中融入蘭花（新加坡國花）的設計元素，67 個花瓣狀的天窗懸浮在中央廣場上，為航站樓增添了精美雅致的氣息。地毯、重要節點和軟裝陳設上也零星散布著蘭花圖案裝飾。其他各處廣泛運用玻璃和透明設計，不僅形成開闊的視野，讓旅客可以清晰地將周圍環境盡收眼底，也打破了航站樓與外界的隔閡，實現無縫銜接。

在傳統文化區內，一排出售傳統美食和本土產品的店鋪門頭設計極富娘惹建筑風格，也讓這種身臨其境的歸屬感愈加形象，充滿獅城風情。店鋪外門頭及外立面裝飾生動講述了中國巴洛克風格和新加坡折衷主義建筑的演變歷程，同時表現了充滿濃厚的1930 年代新加坡民眾的生活氣息。

旅客手續辦理行程與體驗

順利完成一系列手續辦理流程是樟宜機場旅客體驗的一大關鍵組成部分。航站樓入口處設有紅毯式車行道，熱情歡迎到達樟宜機場的旅客。旅客進入出發廳后在自助值機亭和自助行李托運處辦理自動值機及行李托運，然后可以在此通過直觀的FAST（暢快通行）系統完成護照掃描、登機牌打印等全套便捷操作，之后便可進入航站樓。

而在自助通關閘門，旅客只需再次掃描護照，通過面部和指紋識別確認身份就能快速順利通關。整個過程快速、便捷而靈活。為緩解旅客的壓力感，安檢區配置了各類可以分散注意力的設施，尤其是被稱為“樟宜奇跡墻”的交互式LED 屏和顯示器，上面顯示有各種趣味元素，幫助旅客放松心情。

集中式安檢系統技術是樟宜機場T4 航站樓的一大前沿亮點。樟宜機場首次在T4 航站樓使用100%計算機斷層掃描X 光機來掃描旅客的隨身行李。借助配備自動威脅檢測功能的3D 包裹成像技術，旅客無需將筆記本電腦從包中取出就可以通過安檢，從而進一步減少排隊時間，加快通行。

通過安檢后，旅客進入航站樓綠樹成蔭的商業零售通道，這里同樣充分運用了空間、燈光和綠植來優化旅客體驗。零售商店一路延伸至中央圓頂，與柔和的建筑邊界和曲線元素相擁交匯。這些優雅設計在不知不覺中產生引導作用，讓旅客在瀏覽、購物和漫步時慢慢地向前移動。這是樟宜機場穿行式零售體驗的首次嘗試，80 多家零售店鋪和餐廳，300m 長的中央廣場，以及一片擁有獨特“零售娛樂”熱點的免稅區在此匯集。

在航站樓的這一中心位置，透明美學的設計理念令人驚艷——大跨度結構體系免去了大量承重柱，開辟出大面積貫通的內部空間，而用來分隔陸側與空側的傳統墻體也被夢幻的玻璃海洋所掩蓋。整片區域視線明亮通透，旅客在通過該區域時從很遠處就能看見到達的親友。

出發中轉區域同樣設有零售店鋪和餐廳，旅客通過自動登機門就可以順利登機。

可持續運營

樟宜機場T4 航站樓也是可持續機場設計的創新典范。T4 航站樓采用高性能的建筑圍護結構，隨處可見的玻璃和天窗元素使光線能夠最大限度地透入，從而減少日間的人工照明需求。在低峰時段將部分區域的燈光調暗，日落后使用LED 燈照亮航站樓內部。通過精密的能源管理系統，CAG 可以監測整個航站樓的能源消耗情況。可持續設計還涵蓋水資源管理，包括T4 航站樓空調機組（AHU）冷凝水的回收以及雨水收集和泄漏檢測。

通過這些舉措，T4 航站樓不僅達到了新加坡的綠色建筑標志標準要求，而且獲得了綠色建筑標志超金獎。這座航站樓儼然已成為現代機場環境的最新全球標桿。

By 2013, with Terminal 1 ,2 & 3 and a budget terminal, passenger numbers through Changi reached 53.7 million a year. Changi Airport Group (CAG) decided another terminal was needed to replace its budget facility and meet future passenger demand.

With Terminal 4, CAG set out to create an experiential and future-focused facility that aligned with the airport's vision and ethos. At an operational level, CAG wanted a large-scale, commercially viable modern airport terminal, with capacity to handle up to 16 million passengers a year. CAG also wanted T4 to be "vibrant, fun and positively surprising". These qualities link with Changi's philosophy of providing hospitality, comfort and colour - and above all, a pleasurable customer experience.

Following a rigorous selection process, in 2012 Benoy was appointed Concept Design Architect and Interior Designer for Changi T4. Working as part of a project consortium, Benoy was engaged alongside SAA (architecture and contract administration), Aecom (structural engineering), Beca (MEP and IT), Ignesis (fire engineering), Lichtvision (lighting design), and ICN (landscape design).

Between 2012 and 2014, the T4 project consortium developed the concept, architectural and engineering designs, with construction beginning in early 2014. Changi T4 was completed on 16 December 2016 at a final project cost of S$1.28bn (US$1.03bn), and officially opened to the public on 31 October 2017.

A Sense of Place

Changi T4 covers an area of 225,000m2and is connected to the airport's other main terminals via a dazzling, multi-level entertainment complex known as Jewel. Both Jewel and T4 contain strong biophilic elements; in the case of Jewel, a live rainforest and canopy park, and in T4 over 500,000 indoor plants and trees.

Through the use of biophilia, the idea was to integrate the terminal with Singapore's rich garden landscape and, in doing so, meet one of CAG's key design objectives: to evoke a sense of place. The concept designs are therefore based on the local and the vernacular. The orchid, for example, Singapore's national flower, is embedded in the terminal's architecture, with 67 petal-shaped skylights overhanging the central galleria. Multiple orchid motifs are also scattered across carpets, touchpoints and furniture. Elsewhere, passengers maintain a clear line of sight with the surrounding environment through the pervasive use of glass and transparency, creating a seamless link between the terminal and its city context.

A sense of place is also reinforced through heritage features, including a row of shophouses replicating Peranakan architecture and selling traditional food and local produce. The shophouse fa?ades tell the story of the evolution of Chinese Baroque and Singapore Eclectic architecture, while conjuring vivid insight into life in 1930s Singapore.

The Passenger Journey and Experience

A smooth journey through the terminal is a key component of the overall passenger experience at Changi. Upon arrival, at the terminal's entrance, passengers receive a red carpet greeting and welcome. They then enter the departure area where they are met by the automated check-in and bag drop kiosks. Here, an intuitive FAST (fast and seamless travel) system enables passengers to simply scan their passports, print their boarding passes and move on into the terminal.

At the automated immigration gate, passengers again scan their passport and have their identity conf irmed via facial and thumbprint recognition. This ensures speed, convenience and flexibility. And as they move through security, passengers are offered a multiplicity of distractions to prevent any feelings of stress. In particular, interactive LED screens and displays - known as "the Changi Wonder Wall" - provide diverting elements to help promote relaxation.

Changi T4's centralised security system technology is also uniquely cutting-edge. T4 is the first of Changi's terminals to use 100% computed, tomography-based X-ray machines to scan carry-on luggage. And through the use of 3D bag imaging with auto-threat detection capabilities, passengers can pass through security without having to remove laptops from their bags, which once again minimises queuing and improves the fluidity of passenger movement.

Once through security, passengers enter the terminal's tree-lined retail spine, where the experience is again mediated through a generosity of space, light and greenery. Retail pods jut out into the central cavity, where the soft architectural edges and curves continue. These elegant features help to nudge the passenger on, enabling a gentle flow of people through the building as they browse, shop and stroll. This is Changi airport's first-ever walkthrough retail experience. It comprises over 80 retail stores and restaurants and a 300-metre central galleria, including a duty-free zone with unique "retailtainment" hotspots.

At this central point in the terminal, the aesthetic of transparency really comes into play. Large structural spans obviate the need for multiple columns, creating an open and spacious interior, while the walls that traditionally separate landside and airside dissolve in a sea of glass. Passengers passing through this zone can see relatives or arrivals from a distance, with clear lines of sight from one side to the other.

Retail and F&B outlets also line the departure transit area, while Automated Boarding Gates enable final smooth passage to the waiting aircraft.

Sustainable Operations

Changi T4 has also pushed the boundaries of sustainable airport design. With a high-performing building envelope, T4's use of glass and skylights maximises daylight penetration, reducing the need for artificial lighting by day. Dimmed lighting is used during low-peak periods in certain areas, while LEDs are deployed after sunset to illuminate the terminal's interior. A sophisticated Energy Management System also allows CAG to monitor energy consumption across the terminal. Water management, meanwhile, includes the recycling of condensate water from T4's air handling units (AHUs), plus rainwater harvesting and leak detection.

Through these initiatives, T4 airport aligns with Singapore's Green Mark standard, and has in fact achieved the Green Mark Gold Plus. It has truly set a new global benchmark for modern airport environments.

項目信息/Credits and Data

業主/Client: 樟宜機場集團/Changi Airport Group (CAG)

建筑和室內方案設計/Concept Design Architect and Interior Designer: 貝諾建筑設計公司/Benoy Limited

建筑與合同管理/Architecture and Contract Administration: SAA

結構工程/Structural Engineering: Aecom

MEP機電暖通和IT工程科技/MEP and IT: Beca

負責消防工程/Fire Engineering: Ignesis

燈光照明設計/Lighting Design: Lichtvision

景觀設計/Landscape Design: ICN

建筑面積/Gross Floor Area: 225,000m2

設計時間/Design Time: 2012-2014

施工時間/Construction Time: 2014-2016.12.16

正式開放日/Official Opening Date: 2017.10.31

攝影/Photos: James Stephenson (fig.1,2,8), Owen Raggett (fig.4,6,7)

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3 行李領取處平面/Baggage claim hall floor plan

4 內景/Interior view

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5 剖透視效果圖/Sectional perspective rendering

6-8 內景/Interior views