Continental Airlines Receives J.D. Power and Associates Award
2006-12-31 00:00:00
China’s foreign Trade 2006年13期
On June 29， 2006， Continental Airlines(NYSE: CAL) was ranked the highest inCustomer Satisfaction Among TraditionalNetwork Carriers in North America in the J.D.Power and Associates 2006 Airline Satisfaction In-dex StudySM. The study， conducted by J.D. Powerand Associates， surveyed more than 9，000 passen-gers who were asked to rate their recent airline travelexperiences in several categories. Respondents fa-vored Continental Airlines over all the other net-work carriers. This marks Continental's sixth cus-tomer satisfaction award， by J.D. Power and Asso-ciates since 1996.
