風險管理在兒科護理管理中的應用效果研究

吳偉宏 楊寶珠

[摘要] 目的 探討分析在兒科護理管理中融入風險管理的實際應用效果。方法 該次選取于2017年5月—2018年11月收治的116例在該院兒科接受治療的患兒作為研究對象，將全部的患兒根據護理管理模式平均分常規護理管理組（n=58例）以及風險護理管理組（n=58例）。前者接受常規護理管理，后者則在前者的基礎上融入風險管理。對比兩組護理質量、患兒家屬滿意度以及不良事件發生率。結果 風險護理管理組患兒的家屬滿意度（94.82%）、護理質量以及不良事件發生率均明顯優于常規護理管理組患兒（P<0.05）。結論 在兒科護理管理中融入風險管理可以顯著提高對患兒的護理質量，從而有效避免出現不良事件，提高患兒及其家屬的滿意度，值得借鑒。

[關鍵詞] 兒科;風險管理;護理管理;護理質量

[中圖分類號] R473.72 [文獻標識碼] A [文章編號] 1672-5654（2020）02（a）-0081-03

Research on the Application Effect of Risk Management in Pediatric Nursing Management

WU Wei-hong1， YANG Bao-zhu2

1.Department of Pediatrics， Jilin Province FAW General Hospital， Changchun， Jilin Province， 130011 China; 2.Department of Urology， Jilin Province FAW General Hospital， Changchun， Jilin Province， 130011 China

[Abstract] Objective To explore the practical application of risk management in pediatric nursing management. Methods A total of 116 children who were treated in the pediatric department of the hospital were selected as the research objects? from May 2017 to November 2018. All the children were divided into the routine nursing management group（n=58 cases） and the risk nursing management group（n=58 cases） according to the nursing management mode. The former accepts routine nursing management， while the latter integrates risk management on the basis of the former. The quality of care， family satisfaction of children， and incidence of adverse events were compared between the two groups. Results The family satisfaction（94.82%）， quality of care， and incidence of adverse events of the children in the risk management group were significantly better than those in the conventional care management group（P<0.05）. Conclusion The integration of risk management in pediatric nursing management can significantly improve the quality of care for children， thereby effectively avoiding adverse events and improving the satisfaction of children and their families， which is worthy of reference.

[Key words] Pediatric; Risk management; Nursing management; Nursing quality

隨著我國社會經濟的不斷進步，人民物質生活水平也有了很大的提高，這也使得現代人們對護理質量的要求也有了很大的提升。這也使得現在各種護理矛盾和護患糾紛的問題也是與日俱增。特別是兒科患兒有著年齡較小的特點，而且兒科患兒通常有著好奇、好動以及耐受性不強的情況，這就導致在對兒科患兒治療的過程中，依從性不強，無法有效配合醫護人員接受治療，導致各種不良事件的發生概率大幅提升，還會影響到對患兒的治療效果，很容易造成護患糾紛問題的發生[1]。因此，在兒科的護理管理過程中，就要有意識地融入風險管理意識，才可以更好地保證醫院兒科的穩定發展。因此該次選取2017年5月—2018年11月收治的116例患兒作為研究對象，旨在探討分析在兒科護理管理中融入風險管理的實際應用效果。……