護理員：平凡中展現美麗心靈

趙湘

有這樣一群人，職業就是護理老年、殘障、失能人群，做著最平凡的工作，卻傳遞著大愛，有著大夢想。他們就是養老護理員，每天不厭其煩為人們的品質老年生活奉獻自己的能量，為美麗夕陽增輝添彩。

全國首創 護理員有了自己的節日

2017年5月29日，杭州綠康醫養集團第七屆護理員節大型慶典活動在其旗下的陽光家園舉行。在這個節日里，他們唱《綠康之歌》，表演護理實操，接受“十佳優秀護理員”嘉獎，一張張笑靨綻放在夕陽的燦爛里。

2008年10月31日，時任中共中央政治局常委、國家副主席習近平親臨杭州綠康老年康復醫院視察，指出“綠康這種康復式養老模式是今后機構養老發展的一個方向，‘老有所養、老有所醫都能在綠康得到體現……”

2011年，綠康醫養集團在國內養老服務業率先創辦了護理員節。談到設立這一節日的初衷，集團董事長卓永岳表示：倡議“關愛老年人，從尊重護理員開始”，向社會各界宣傳護理員工作是一項提升他人生命價值、高尚而有意義的工作，是一項社會迫切需要的新興職業，人們應當摒棄職業貴賤之分的陳腐觀念，要認識到護理服務是一項集知識與技能為一體的技術性工作，要推廣“尊重護理員、理解護理員、愛護護理員、關心護理員”的社會新風尚，要讓全社會對護理員工作形成公正的認識。此后，綠康醫養集團每年都在5月29日舉辦護理員節。

今年5月，浙江省副省長熊建平在省政府參事室參事、本刊副社長何一楓執筆撰寫的《關于浙江省擬率先設立“養老護理員節”的建議》上專門批示，要求設立“十大護理員”品牌來提升護理員素質，呼吁全社會尊重護理員，提高護理員地位，推廣“護理員節”。如今，護理員群體已經越來越受到政府、社會的關注和重視。

中國社會福利與養老服務協會常務副會長張明亮說，護理員的工作平凡又高尚，之所以說他們平凡，是因為他們都是普普通通的勞動者，也沒有豐厚的收入，而之所以說他們高尚，是因為他們日復一日不辭辛勞，為老人們付出了汗水與愛心。全社會都應該尊重護理員，提高養老護理員的地位和待遇。據悉，杭州已經出臺政策，只要在養老機構做滿了3年至5年的大中專畢業生，政府將給予2萬至8萬元不等激勵獎金，以此來吸引更多年輕的、高學歷人才加入到護理員隊伍當中。

人間大愛 他們是我的父母和孩子

護理員楊群6年前從安徽老家來到綠康康復醫院。看到躺在床上吃喝拉撒都需要照顧的失能老人，楊群心里還有一絲絲發憷，不知道該從哪里下手。參加護理員培訓、經過老護理員指導后，楊群很快上手了。

楊群所在的舒緩療護病房集中了幾十位80歲以上的老人，百歲老人也有好幾位。楊群脾氣溫和、考慮周到、做事細致，老人們很快喜歡上她，生活中的大小事都愛找她“告狀”。楊群也很快在工作中找到了樂趣，她會把老人們的“童言童語”記錄下來，與老人和家屬共享快樂。對于護理老人，楊群總結出一套自己與老人溝通的經驗。俗話說“老小孩”，老人也希望被肯定、被欣賞、被贊美。對待小孩的方式套用在老人身上，有時真的很適用。比如有一位老人總覺得自己還很年輕，聽到有人叫她“奶奶”“阿姨”就很不開心，要是叫她“姐姐”“美女”就開心得合不攏嘴。楊群細心揣摩每一位老人的特點，與老人們建立了深厚的感情，朝夕相處，老人們就像自己的親人一樣。

在舒緩療護病房，楊群見到太多生離死別，感受到生命逝去的悲傷。老人離去時，楊群會最后一次為老人清潔身體，換上干凈衣服，梳理頭發，一邊流淚一邊完成這些工作。楊群說：“正因為如此真切地看到生死離別，我更珍惜自己的生命了。”

從2013年起，楊群多次獲得綠康集團護理員操作比賽獎，去年獲“最美護理員”獎，這些榮譽包含了對她做護理員工作的尊重與肯定。楊群說：“每一年護理節，我都很開心，社會肯定我，老人需要我。這真是一份充滿愛的職業，每一個人都會老，老了總需要有人來照顧。今天我照顧老人們，以后也會有人來照顧我。”

有愛有夢 我看到養老行業的未來

即將30歲的張成龍已經在護理員崗位工作了4年，很有經驗。中午11點是吃飯時間，張成龍去食堂端來飯菜，挨個給臥床不起的幾位老人喂飯。

“洗臉、漱口，打掃房間，喂藥喂飯，按摩，洗澡……凡是老人們日常生活所需的事情我都要協助他們完成。”長期臥床的老人容易發生便秘情況，“只要觀察到老人有幾天沒排大便，我們就要想辦法幫他按摩腹部，甚至幫他用手摳出來……”這個80后小伙笑起來有些靦腆。在介入護理病房，張成龍主要負責協助康復治療師為老人做康復訓練——這個崗位需要更多專業知識，高中畢業的他利用業余時間學習心理學、護理學，并參加高級養老護理員資格考試、社工資格考試。

張成龍坦言，從業之初，自己也受到了外界的壓力。親朋好友都說：“年紀輕輕，做什么不好，給人去端屎端尿，又臟又累不說，還不體面。”去年，因為張成龍工作努力、業績突出，他被醫院任命為老年慢病綜合康復區護理員組長。他說：“四年時間，我收獲了無比珍貴的親情，也收獲了人間的大愛，更收獲了職業的尊嚴與榮光。”

對未來，張成龍充滿了憧憬：“中國正在步入老齡化社會，養老產業前景可觀，綠康醫養集團給了我們年輕人一個廣闊的平臺，從最基礎的護理員做起，我的夢想是將來做養老產業！”

每年，在綠康醫養集團的護理員節典禮上，身兼中國社會福利與養老服務協會老年醫養結合服務分會會長的卓永岳董事長希望通過“5·29，我愛久”來呼吁全社會形成敬老愛老的氛圍，對護理員這個職業有真正意義的認同、給予足夠的尊重，提高養老護理員的社會地位。

“老年品質生活之花，需要護理員來守護。”卓永岳說。

（本文攝影：章力）

Lvkang Group Honors Caregivers

By Zhao Xiang

Zhejiang Lvkang Medical Care and Senior Services group， headquartered in Hangzhou， honors its caregivers by marking a special day every year since 2011. May 29， 2017 witnessed the seventh observation of the day in the history of the group. This year， a ceremony was held as usual. The group honored ten best caregivers. Caregivers sang songs and demonstrated their skills at the ceremony.

Zhejiang leads the country in providing senior citizens with medical care and services. On October 31， 2008， Xi Jinping， then Vice President of the People Republic of China and member of the Standing Committee of the Political Bureau of the Communist Party of China， visited Lvkang Rehabilitation Hospital located in Linping District， Hangzhou. Xi confirmed the Lvkangs operation mode. In 2011， the group marked its first caregivers festival. Behind the annual occasion is the idea that the best care for the senior starts with the respect to caregivers.

He Yifeng， a counselor to the provincial government， proposed to set up a provincial day in honor of caregivers who provide care to seniors. In May this year， Vice Provincial Governor Xiong Jianping wrote an instruction on Hes proposal that the society should respect caregivers. The Hangzhou City Government has launched a policy to attract college graduates to the service sector that takes care of seniors.

Yang Qun began working as a caregiver in Lvkang six years ago. Back then， she knew nothing about special needs and wants of seniors and she was just a “redneck” from a remote rural area of neighboring Anhui Province. Seeing so many seniors who helplessly needed immediate care， she was utterly at a loss at first. After taking several training courses and working under the guidance of experienced colleagues， she soon began to work independently. In the ward under her watch， there are dozens of seniors. Most are in their 80s and some are over 100. They took to her pretty soon： she is a considerate， patient， and meticulous woman. She is diligent. She smiles a lot. She is now more than a caregiver. She is a peacemaker and troubleshooter. Whenever the seniors are in trouble， they come to her for help. They have special needs and they have complaints. She finds fun in her work. She jots down their funny random comments and makes them into quotable quotes and shares with their family members and relatives and with other patients at the ward. The patients at the ward consider her as a family member. In 2016， Yang Qun was named as one of the best caregivers of Hangzhou. In 2017， she has been honored as one of the top ten caregivers of Lvkang Group.

Zhang Chenglong， soon to be 30， has been working as a caregiver at Lvkang for four years. Unlike Yang Qun， he takes care of a number of seniors who are bedridden. He helps them eat， wash and take bath. He assists them with their daily needs. At the ward， he also works as an assistant to doctors who help seniors receive rehabilitation training. As a high school graduate， he dedicates a lot of time to taking professional training courses to further his career as a caregiver. He is upbeat about his career. “China is having more and more old-aged people and Lvkang Group give us young people a good platform for career growth. Though a caregiver now， I dream of starting my own business in this sector in the future，” enthused Zhang Chenglong in an interview with the writer.