分析內(nèi)科軟傷護(hù)理工作中應(yīng)用護(hù)理風(fēng)險(xiǎn)管理的價(jià)值

牛雪榮　劉巧英

[摘要] 目的 探討分析內(nèi)科軟傷護(hù)理工作中應(yīng)用護(hù)理風(fēng)險(xiǎn)管理的價(jià)值。方法 選擇該院于2018年3月—2019年3月收治的350例內(nèi)科軟傷患者為該次研究對象，按照護(hù)理方法的不同，分為對照組（175例，使用常規(guī)方法護(hù)理）和觀察組（175例，使用護(hù)理風(fēng)險(xiǎn)管理），對兩組患者在護(hù)理完成后的風(fēng)險(xiǎn)事件發(fā)生率以及患者滿意度進(jìn)行收集和分析。結(jié)果 兩組患者在接受護(hù)理后均取得一定效果，但觀察組患者護(hù)理糾紛事件發(fā)生率、護(hù)理風(fēng)險(xiǎn)事件發(fā)生率均低于對照組，同時(shí)觀察組患者滿意度高于對照組（P<0.05）。結(jié)論 在內(nèi)科軟傷護(hù)理中，應(yīng)用護(hù)理風(fēng)險(xiǎn)管理可降低護(hù)理過程中護(hù)理風(fēng)險(xiǎn)發(fā)生率、護(hù)理糾紛事件發(fā)生率，同時(shí)提高患者滿意度，有較高應(yīng)用價(jià)值。

[關(guān)鍵詞] 軟傷科;護(hù)理風(fēng)險(xiǎn);風(fēng)險(xiǎn)管理;護(hù)理滿意度;護(hù)理糾紛

[中圖分類號] R47 [文獻(xiàn)標(biāo)識碼] A [文章編號] 1672-5654（2020）02（c）-0045-03

[Abstract] Objective To analyze the value of applying nursing risk management in the nursing of internal soft injuries. Methods 350 patients with internal soft injuries admitted in the hospital from March 2018 to March 2019 were selected as the research object. Acording to different nursing methods， the patients were divided into control group （175 cases， using routine method of nursing） and observation group （175 cases， using nursing risk management）， collected and analyzed the incidence of risk events and patient satisfaction after the completion of nursing care in the two groups of patients. Results Both groups of patients achieved certain effects after receiving care， but the incidence of nursing dispute events and the incidence of nursing risk events in the observation group were lower than those in the control group， and the patient satisfaction in the observation group was higher than that in the control group（P<0.05）. Conclusion In the nursing of internal soft wounds， the application of nursing risk management can reduce the incidence of nursing risks and the incidence of nursing disputes during the nursing process， and at the same time improve patient satisfaction， which has higher application value.

[Key words] Departemnt of soft injury; Nursing risk; Risk management; Nursing satisfaction; Nursing dispute

軟傷科即治療軟組織科室的總稱，軟傷科主要收治頸椎病、腰椎間盤突出癥、肩周炎等四肢關(guān)節(jié)疾病，部分軟傷科患者合并內(nèi)科疾病，臨床護(hù)理工作較為復(fù)雜，同時(shí)由于患者護(hù)理風(fēng)險(xiǎn)意識的欠缺、護(hù)理人員護(hù)理基礎(chǔ)知識與臨床經(jīng)驗(yàn)的欠缺、使用藥物的復(fù)雜等原因，易造成內(nèi)科軟傷護(hù)理風(fēng)險(xiǎn)事件及糾紛的出現(xiàn)，護(hù)理風(fēng)險(xiǎn)事件和糾紛事件的發(fā)生對護(hù)患關(guān)系、患者自身利益、醫(yī)院利益等均有著嚴(yán)重不良影響[1]。相關(guān)研究表明護(hù)理風(fēng)險(xiǎn)管理可有效降低護(hù)理過程中護(hù)理風(fēng)險(xiǎn)事件發(fā)生率和護(hù)理糾紛事件發(fā)生率，同時(shí)提高護(hù)理質(zhì)量，保證臨床護(hù)理工作的優(yōu)質(zhì)與安全，促進(jìn)患者疾病早日康復(fù)。因此，實(shí)施有效的護(hù)理風(fēng)險(xiǎn)管理是內(nèi)科軟傷護(hù)理中不可或缺的一部分。該研究選擇該院于2018年3月—2019年3月收治的350例軟傷科患者作為該次研究對象，分析了內(nèi)科軟傷護(hù)理工作中護(hù)理風(fēng)險(xiǎn)管理的應(yīng)用價(jià)值及臨床意義，具體報(bào)道如下。……